A customer asked this question about Oracle Linux support. When Oracle Linux installed on OracleVM, on an ODA: is this support per VM, or per physical server (in this case the ODA-node). Could be quite a difference in paying and getting support.
When you buy an Oracle Database Appliance – any type – or just a X-server (e.g. X7-2), you get free support for OracleVM, Oracle Solaris and Oracle Linux. But Oracle Linux has different flavours , like basic, premier and premier limited. What kind of support do you get when buying hardware from Oracle? Can Ksplice be
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