A customer asked this question about Oracle Linux support. When Oracle Linux installed on OracleVM, on an ODA: is this support per VM, or per physical server (in this case the ODA-node). Could be quite a difference in paying and getting support.
When you buy an Oracle Database Appliance – any type – or just a X-server (e.g. X7-2), you get free support for OracleVM, Oracle Solaris and Oracle Linux. But Oracle Linux has different flavours , like basic, premier and premier limited. What kind of support do you get when buying hardware from Oracle? Can Ksplice be used? Found out it’s documented, but not in the way I lwould ike it to see.